For Solution Providers, System Integrators & MSPs

Build a Value-led sales approach

Sales Shapers helps IT Solution Providers transform customer conversations into measurable business value — moving from technology discussions to strategic executive engagement.

IT Solution Providers no longer stand out through technical expertise alone.

The IT market is evolving. Buying decisions are increasingly made by executive and business stakeholders, where value creation, productivity, risk reduction and ROI matter more than technical specifications.

Lead business conversations instead of technology discussions.
Position your account teams as trusted strategic advisors.
Engage executive stakeholders earlier in the buying journey.
Demonstrate measurable business value and build larger opportunities.

Outcomes for your organisation

A repeatable value-led sales motion that supports higher-value conversations, stronger customer relationships and measurable business impact.

Larger, more strategic opportunities
Higher project value
Increased Professional Services revenue
Long-term customer relationships built on value
Why this matters now

Business value moves the deal forward and increases your chances of winning.

B2B buyers complete more of their research independently and involve sales later. At the same time, executive buyers apply greater budget scrutiny and expect a clear link between an investment and business performance.

For IT Solution Providers, that means product knowledge alone is no longer enough. Teams must frame value earlier, connect technology to measurable outcomes and give decision-makers confidence to act.

01

Lead with the business problem

Discovery moves beyond product requirements to KPIs, the cost of the current problem and the risk of doing nothing.

02

Make impact measurable

Translate solutions into revenue impact, cost reduction, productivity gains and risk reduction, supported by ROI, TCO and payback.

03

Create stronger executive stories

Build an outcome-driven narrative around why change, the desired outcomes, critical capabilities, differentiation and proof.

04

Differentiate through industry relevance

Use sector language, relevant use cases and meaningful outcomes to accelerate credibility, trust and deal progression.

“The approach has transformed our customer conversations. By focusing on measurable business outcomes rather than solutions, we engage the right decision-makers earlier, build stronger business cases, and create greater customer commitment — ultimately increasing our chances of winning.”

Regional Sales Director

What we do together

Learning by doing: we work alongside account managers, solution specialists and consultants during live customer engagements.

Discovery QuickStart

From account insights to executive engagement

Before the first strategic meeting, we use public information, industry insight and account knowledge to create an initial customer vision and value hypothesis.

Deliverables

  • Account and industry assessment
  • Initial strategic vision
  • Business outcomes and value hypotheses
  • Concept roadmap and executive presentation

Outcome

A differentiated customer proposition that creates executive interest and opens the next conversation.

Discovery & Strategy Workshop

From business challenges to a strategic roadmap

Interactive customer workshops uncover current challenges, future ambitions and desired business outcomes, then translate them into a shared vision and practical roadmap.

Deliverables

  • Discovery workshop
  • Business outcomes and customer journey
  • Strategic roadmap
  • Executive presentation and next steps

Outcome

Aligned Business and IT stakeholders with a shared direction for strategic decision-making.

Business Value Assessment

From business objectives to a compelling business case

We quantify the expected value of the proposed solution by analysing current costs, improvement opportunities and financial impact.

Deliverables

  • Hard and soft savings
  • ROI and TCO assessment
  • Executive business case
  • Investment recommendations

Outcome

A credible investment case shaped by the customer’s situation and strategy, supporting confident executive decision-making.

How we work together

This is not a training programme. It is a collaborative development and execution programme in which we build, deploy and embed a value-led sales approach across your organisation.

Step 1 — Develop

Together, we align your core services with your solutions portfolio and go-to-market strategy.

For each proposition we define

  • Customer business challenges
  • Unique value proposition
  • Maturity models
  • Discovery methodology
  • Workshop frameworks
  • Business Outcomes & Value Drivers
  • Business Value Assessment methodology

Working together with Customer Success Managers, Account Managers, Systems Engineers and Solution Managers.

Outcome

A consistent value-led sales methodology that can be applied across all strategic solution areas.

Step 2 — Plan

Together we identify where the greatest commercial opportunities exist.

Using White Spot Analysis we evaluate existing customers and prospects, prioritise opportunities and determine which service will create the greatest impact.

Services

  • Discovery QuickStart
  • Discovery & Strategy Workshop
  • Business Value Assessment

Outcome

A joint account engagement plan with clear priorities and a structured approach for each opportunity.

Step 3 — Execute

Sales Shapers becomes an extension of your account team.

Together we prepare customer engagements, facilitate Discovery Workshops, develop strategic roadmaps and business cases, present executive playbacks and support follow-on opportunities.

Activities

    Outcome

    A differentiated customer engagement model that enables your organisation to have higher-value business conversations, create larger opportunities and build long-term strategic customer relationships.

    Approach

    How we work together

    See the collaborative approach, from development and planning to execution with live customer teams.

    Explore the approach →
    Try it

    Start with one real customer case

    Experience the Sales Shapers approach in two practical half-days and build the first version of a value-led customer story.

    Explore the experience →
    Founder / About

    Founded by Ton Hermes, built on 30+ years in technology, sales and value engineering.

    Ton Hermes has spent more than 30 years working where technology, commercial strategy and customer decision-making meet. His background spans sales engineering, domain architecture and customer-facing roles at global technology companies including VMware and Omnissa.

    He works alongside teams on real opportunities—bringing structure, asking challenging questions and turning complex ideas into clear stories people can use immediately.

    KvK: 42114907 · Btw-id: NL005506636B74

    Ready to shape larger, value-led opportunities?

    Start with a strategic conversation about your portfolio, target accounts and the customer outcomes you want to lead with.

    Contact Sales Shapers